Return & Exchange Policy
We accept returns and exchanges within 7 days of delivery.
Conditions
- The product must be unused and in its original packaging.
- All tags and the invoice must be included.
- Earrings are non-returnable for hygiene reasons unless received damaged.
How to request a return
Write to care@estele.co with your order number and photographs of the item. Our team responds within one working day.
Refunds
Approved refunds are processed to the original payment method within 5–7 working days.